Request to Cancel Azure Subscription and Remove Credit Card Information

Minh Lê 0 Reputation points

I recently used Microsoft Azure to test the connection with Azure Data Studio. Unfortunately, I did not fully understand what I was doing and inadvertently created many databases in Azure, which resulted in significant charges. I was under the impression that Azure Subscription would be free or only incur charges for database-related expenses. After creating the databases, I did not utilize them because I did not know how to connect and use them. My invoice number is G021622928, and the total amount charged is $347.42. As a student living in Vietnam, I am not yet employed, and paying this amount is not feasible for me. I am currently trying to cancel my Azure Subscription; however, my VISA card is still linked to it, and I would like to request that it be removed. To remove the card, I understand that I need to settle the outstanding invoice. I would appreciate your assistance in resolving this issue and finding a suitable solution. Please let me know if there are any further steps I need to take to cancel my subscription and remove my credit card information. Thank you for your time and consideration.

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
36,530 questions
{count} votes

1 answer

Sort by: Most helpful
  1. dkrishnaveni-MSFT 1,946 Reputation points Microsoft Employee

    Hello Minh Le, Best option here is to engage azure billing support team by following the steps mentioned in the below link If you're unable to create support request, try to reach support via global customer support as shown below. Ensure to share your preferred contact method and account ID for the team to trace back and team will connect with you. Hope this helps! Regards Divya.

    0 comments No comments