azure media player error 0x0020025A when fast forward.

Meng Hao (John) 1 Reputation point
2020-10-12T08:25:27.833+00:00

31636-error.gif

chrome console tab has error when i click video not loaded:
error: azureHtml5JS: httpDataRetriever: Module = httpDataRetriever FailureCode = 0x0020025A https://amssamples.streaming.mediaservices.windows.net/3b970ae0-39d5-44bd-b3a3-3136143d6435/AzureMediaServicesPromo.ism/QualityLevels(863983)/Fragments(video=660660000,format=mpd-time-csf), http: abort

you can try on : https://jsbin.com/safezeqado/edit?html,js,output

Azure Media Services
Azure Media Services
A group of Azure services that includes encoding, format conversion, on-demand streaming, content protection, and live streaming services.
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  1. Ryan Hill 24,216 Reputation points Microsoft Employee
    2020-10-12T21:07:22.693+00:00

    Hi @Meng Hao (John) ,

    Although 0x00200025A doesn't appear on the list of error codes, it does represent two error codes that are:

    • abortedErrHttpMixedContentBlocked - 0x0100002
    • networkErrTimeout - 0x0200258

    I was able to reproduce your error message when I performed a seek outside what the player has loaded (the light grey shade of the progress bar). If you seek to a point within this area, you don't get this error. This means the error in question means that you've jumped to a point that hasn't been downloaded by the player. It is a problem, but an expected problem and doesn't indicate an issue with the player or service.

    Hope this helps.

    Regards,
    Ryan

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  2. Anonymous
    2022-06-06T20:01:49.327+00:00

    I ran into this issue with version 2.3.10 . I fixed the issue by setting the Players source in the amp ready parameter callback vs setting it after the amp initialization( like above and like how the sample code shows)

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