azure media player error 0x0020025A when fast forward.

Meng Hao (John) 1 Reputation point


chrome console tab has error when i click video not loaded:
error: azureHtml5JS: httpDataRetriever: Module = httpDataRetriever FailureCode = 0x0020025A,format=mpd-time-csf), http: abort

you can try on :,js,output

Azure Media Services
Azure Media Services
A group of Azure services that includes encoding, format conversion, on-demand streaming, content protection, and live streaming services.
298 questions
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Ryan Hill 24,216 Reputation points Microsoft Employee

    Hi @Meng Hao (John) ,

    Although 0x00200025A doesn't appear on the list of error codes, it does represent two error codes that are:

    • abortedErrHttpMixedContentBlocked - 0x0100002
    • networkErrTimeout - 0x0200258

    I was able to reproduce your error message when I performed a seek outside what the player has loaded (the light grey shade of the progress bar). If you seek to a point within this area, you don't get this error. This means the error in question means that you've jumped to a point that hasn't been downloaded by the player. It is a problem, but an expected problem and doesn't indicate an issue with the player or service.

    Hope this helps.


    0 comments No comments

  2. Anonymous

    I ran into this issue with version 2.3.10 . I fixed the issue by setting the Players source in the amp ready parameter callback vs setting it after the amp initialization( like above and like how the sample code shows)

    0 comments No comments