azure media player error 0x0020025A when fast forward.

Question

chrome console tab has error when i click video not loaded:
error: azureHtml5JS: httpDataRetriever: Module = httpDataRetriever FailureCode = 0x0020025A https://amssamples.streaming.mediaservices.windows.net/3b970ae0-39d5-44bd-b3a3-3136143d6435/AzureMediaServicesPromo.ism/QualityLevels(863983)/Fragments(video=660660000,format=mpd-time-csf), http: abort

you can try on : https://jsbin.com/safezeqado/edit?html,js,output

Answer 1

Hi @Meng Hao (John) ,

Although 0x00200025A doesn't appear on the list of error codes, it does represent two error codes that are:

• abortedErrHttpMixedContentBlocked - 0x0100002
• networkErrTimeout - 0x0200258

I was able to reproduce your error message when I performed a seek outside what the player has loaded (the light grey shade of the progress bar). If you seek to a point within this area, you don't get this error. This means the error in question means that you've jumped to a point that hasn't been downloaded by the player. It is a problem, but an expected problem and doesn't indicate an issue with the player or service.

Hope this helps.

Regards,
Ryan

Answer 2

I ran into this issue with version 2.3.10 . I fixed the issue by setting the Players source in the amp ready parameter callback vs setting it after the amp initialization( like above and like how the sample code shows)