Hello there, Do you also encounter the issue when you access your account via safe mode?. https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234 I suggest that you enable the built-in administrator account, then create a new user account instead:
- On the Windows sign-in screen, press and hold the Shift key, then select Power > Restart
- After your machine reboots, click on "Troubleshoot" under Choose an option
- Click on "Advanced options" > select "command prompt"
- On the command prompt window, type net user administrator /active:yes and press Enter
- Reboot your machine, see if you'll be able to login to the built-in administrator account
- Create a new user account Hope this resolves your Query !! --If the reply is helpful, please Upvote and Accept it as an answer--