Help! I am being charged but cannot cancel my account!

Rob Toy 0 Reputation points

HELP! We are being charged every month, despite not suing Azure at all and need to find out how to cancel this please! We were originally involved in a project with software developers, hence allowing our credit card to be an authorised monthly payment method. However the developers who set this up no longer exist.
It now appears that I am not authorised to either cancel the monthly charge or even to raise a support ticket........ So : none of the methods in Q&A work and I cannot contact Azure in any way to do something about being charged every month for nothing! Any help gratefully accepted. Thank you.

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