Not Monitored
Tag not monitored by Microsoft.
37,794 questions
Help! I am being charged but cannot cancel my account!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 84%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Rob Toy
0
Reputation points
HELP! We are being charged every month, despite not suing Azure at all and need to find out how to cancel this please!
We were originally involved in a project with software developers, hence allowing our credit card to be an authorised monthly payment method. However the developers who set this up no longer exist.
It now appears that I am not authorised to either cancel the monthly charge or even to raise a support ticket........
So : none of the methods in Q&A work and I cannot contact Azure in any way to do something about being charged every month for nothing!
Any help gratefully accepted.
Thank you.