Unable to create Azure Open AI resource after getting access to the service

Question

Unable to create Azure Open AI resource after getting access to the service

Fernando Chen 5

I've successfully applied for the access of Open AI service, but when i tried to create the resource it was told that i've not got the access. User's image

Sina Salam 22,031 Reputation points Volunteer Moderator

2023-04-18T06:13:38.0133333+00:00
@Fernando Chen Welcome to Microsoft Q&A, thank you for posting your here!! I understood you were unable to create the resources after your access to Azure OpenAI service, so sorry. The below are guideline and basic prerequisite that you can follow: Prerequisites

An Azure subscription - Create one for free

Access granted to Azure OpenAI in the desired Azure subscription Currently, access to this service is granted only by application. You can apply for access to Azure OpenAI by completing the form at https://aka.ms/oai/access. Open an issue on this repo to contact us if you have an issue. Create a resource Resources in Azure can be created several different ways:

Within the Azure portal

Using the REST APIs, Azure CLI, PowerShell or client libraries

Via ARM templates This guide walks you through the Azure portal creation experience.

Navigate to the create page: Azure OpenAI Service Create Page

On the Create page provide the following information: || || |Subscription|Select the Azure subscription used in your OpenAI onboarding application| |Resource group|The Azure resource group that will contain your OpenAI resource. You can create a new group or add it to a pre-existing group.| |Region|The location of your instance. Different locations may introduce latency, but have no impact on the runtime availability of your resource.| |Name|A descriptive name for your cognitive services resource. For example, MyOpenAIResource.| |Pricing Tier|Only 1 pricing tier is available for the service currently|

You can use this link to configure appropriate parameters for your resources. Create a resource and deploy a model using Azure OpenAI Hope this is helpful! Kindly let us know if the above helps or you need further assistance on this issue. Regards, Sina
VasaviLankipalle-MSFT 18,676 Reputation points Moderator

2023-04-18T22:29:16.94+00:00

Hi @Fernando Chen , Thanks for using Microsoft Q&A Platform.

I hope you are trying to create a resource on one of the approved subscriptions only.
VasaviLankipalle-MSFT 18,676 Reputation points Moderator

2023-04-20T00:09:57.6433333+00:00

Hi @Fernando Chen , I would suggest raising the support ticket might help in this case.

To create a support ticket, you can go to the Azure portal and select "Help + Support" from the menu. From there, you can create a new support request and provide details about the issue you are experiencing.
You can try something like this Sample screenshot for your reference:
Fernando Chen 5 Reputation points

2023-04-20T03:08:26.3066667+00:00

Hi, I clicked the create page you provided and saw this pop-upy

Your answer

Sina Salam 22,031 Reputation points Volunteer Moderator

2023-04-18T06:13:38.0133333+00:00

@Fernando Chen Welcome to Microsoft Q&A, thank you for posting your here!! I understood you were unable to create the resources after your access to Azure OpenAI service, so sorry. The below are guideline and basic prerequisite that you can follow: Prerequisites

An Azure subscription - Create one for free

Access granted to Azure OpenAI in the desired Azure subscription Currently, access to this service is granted only by application. You can apply for access to Azure OpenAI by completing the form at https://aka.ms/oai/access. Open an issue on this repo to contact us if you have an issue. Create a resource Resources in Azure can be created several different ways:

Within the Azure portal

Using the REST APIs, Azure CLI, PowerShell or client libraries

Via ARM templates This guide walks you through the Azure portal creation experience.

Navigate to the create page: Azure OpenAI Service Create Page

On the Create page provide the following information: || || |Subscription|Select the Azure subscription used in your OpenAI onboarding application| |Resource group|The Azure resource group that will contain your OpenAI resource. You can create a new group or add it to a pre-existing group.| |Region|The location of your instance. Different locations may introduce latency, but have no impact on the runtime availability of your resource.| |Name|A descriptive name for your cognitive services resource. For example, MyOpenAIResource.| |Pricing Tier|Only 1 pricing tier is available for the service currently|

You can use this link to configure appropriate parameters for your resources. Create a resource and deploy a model using Azure OpenAI Hope this is helpful! Kindly let us know if the above helps or you need further assistance on this issue. Regards, Sina
VasaviLankipalle-MSFT 18,676 Reputation points Moderator

2023-04-18T22:29:16.94+00:00

Hi @Fernando Chen , Thanks for using Microsoft Q&A Platform.

I hope you are trying to create a resource on one of the approved subscriptions only.
VasaviLankipalle-MSFT 18,676 Reputation points Moderator

2023-04-20T00:09:57.6433333+00:00

Hi @Fernando Chen , I would suggest raising the support ticket might help in this case.

To create a support ticket, you can go to the Azure portal and select "Help + Support" from the menu. From there, you can create a new support request and provide details about the issue you are experiencing.
You can try something like this Sample screenshot for your reference:
Fernando Chen 5 Reputation points

2023-04-20T03:08:26.3066667+00:00

Hi, I clicked the create page you provided and saw this pop-upy

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Unable to create Azure Open AI resource after getting access to the service

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