Why MS clarity recordings show blank screen with user clicks

Suhaibathul Aslamiya 0 Reputation points
2023-04-18T07:47:46.9066667+00:00

User's image

Windows for business | Windows Client for IT Pros | User experience | Other
{count} votes

1 answer

Sort by: Most helpful
  1. Limitless Technology 44,776 Reputation points
    2023-04-20T08:34:21.24+00:00

    Hello Thank you for your question and reaching out. I can understand you are having query\issues related to MS Clarity recordings. Disable any Antivirus program or Windows firewall you may have for temporary purpose. then try again Recording. Also I would like to invite you to have a look on below reference url : https://learn.microsoft.com/en-us/clarity/session-recordings/troubleshooting-recordings --If the reply is helpful, please Upvote and Accept as answer--

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.