How to configure exchange Autodiscover, IMAP, POP and ActiveSync in Exchange 2019

Ahmed Qureshi 85 Reputation points
2023-04-18T11:21:41.43+00:00

We have established a new setup with exchange 2019. We have added all settings on public DNS, we have installed the SLL certificate but still we are unable to configure the outlook client as it keep asking the passwords, same is happening with the IMAP and POP services. Can any one please help how we can configure these settings/services in newly created exchange server? Thanks

Exchange | Exchange Server | Other
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  1. Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff
    2023-04-19T09:06:21.8633333+00:00

    Hi @Ahmed Qureshi ,  

    “We have added all settings on public DNS“

    Please clarify the problem is occurred with internal or external network. If it’s external network, please check your DNS configurations, reference: Configuring Public DNS and MX records for exchange 2013

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.  

    “we have installed the SLL certificate but still we are unable to configure the outlook client as it keep asking the passwords”

    1.It is recommended that we can use tools to detect connectivity by Microsoft Remote Connectivity Analyzer  

    2.Kindly Check the Log of outlook Autodiscover configuration(Hold down CTRL and right-click the Outlook icon in your system tray, choose" Test Email AutoConfiguration", select Use AutoDiscover).

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