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How to fix corrupted photos on Microsoft Photo
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 15%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
kristi gorica
0
Reputation points
Hello I am trying to look at some old photos from Microsoft Photos but it keeps saying that the files are corrupted or in an unsupported format. Unfortunately, I can't download them or upload them on OneDrive to see them. Any help
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 13%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jarvis Sun-MSFT 10,231 Reputation points Microsoft External Staff2023-04-19T08:08:02.0133333+00:00 Hi @kristi gorica , Please understand that the Exchange Online management tag is about Exchange online and has nothing to do with your question. So I'm going to delete this tag.
Given better solve your problem, please confirm that the Photos are mentioned in this article See all your photos. If yes, it is better to add a windows related tag.
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