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It is happening due to TPM issue. Make sure you have the latest BIOS version for the said model. Once it has the latest version of BIOS then you have to enable TPM.
I have two nearly identical Dell Desktop Computers, only 1 is prompting to upgrade to Windows 11, why?
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Frank P
0
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I have 2 nearly identical Dell Desktop computers; XPS 8930 and XPS 8940. However, only the XPS 8940 is prompting me to upgrade to WIndows 11. Both desktop PCs have 32 GB of RAM, 512 GB SSD and 2 TB HD. Both PCs are current with Windows 10 upgrades and patches. Both have passed the "Health Check". Why is only one being prompted to upgrade?
Windows for business | Windows Client for IT Pros | User experience | Other
2 answers
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Anonymous2023-04-20T05:27:08.18+00:00 Hi. Please verify that TPM2.0 is enabled. TPM 2.0 is required to run Windows 11 as an important building block for security-related functions. For verification steps, please refer to: https://support.microsoft.com/en-us/windows/enable-tpm-2-0-on-your-pc-1fd5a332-360d-4f46-a1e7-ae6b0c90645c Hope the information is helpful. If you have any questions in the future, please feel free to contact us. If the Answer is helpful, please click "Accept Answer" and upvote it.