clients randomly experiencing error creating new list items due to column "_ColorHex" not being found

Ross Cullen 46

Hello,

We have 2 clients using our sharepoint addin who are randomly experiencing an error adding new list items because "Field or property "_ColorHex" does not exist

We checked in our own tenant and this column exists, but it is not something we've added and is a critical issue because they cannot create new forms in the list

colorHex

Hauge, Marc L 5 Reputation points

2023-04-19T18:55:31.78+00:00

We are currently experiencing this issue while attempting to update existing list items via PowerShell via the SPO Module as well. "Field or property "_ColorHex" does not exist." We have opened a case with Microsoft.
computerpaul2 21 Reputation points

2023-04-19T21:00:31.67+00:00

Same here, although we're seeing in inconsistently with the PnP module. Have not experienced it through the UI. We're going to test updating the PnP module since it's been due for an update. Also, opening a ticket with MS.
Terrence Craig 5 Reputation points

2023-04-20T00:40:01.06+00:00

We are seeing the same error when trying to update SharePoint list item fields through an activity via UiPath Studio/Orchestrator... started appearing yesterday.
Message: "Column '_ColorHex' does not exist. It may have been deleted by another user. /sites/XXX/Lists/YYY Exception Type: Microsoft.SharePoint.Client.ServerException
Henry Cheung 0 Reputation points

2023-04-20T12:29:00.2933333+00:00

We are seeing the same error when trying to get item and export to csv. and here is the error message. "Field or property "_ColorHex" does not exist.". Currently, we have a open ticket with Microsoft
Michael Flyvbjerg Schau 11 Reputation points

2023-05-09T10:54:57.1666667+00:00

We're also seeing the issue for multiple customer tenants.

Besides "_ColorHex", we're also seeing it for the columns "_IpLabelMetaInfo" and "_AdditionalStreamSize".

We're struggling with Premier Support as they are trying to reject it as a "Development issue".

3 answers

AllenXu-MSFT 22,686 Reputation points Microsoft Vendor

2023-04-20T02:13:40.0666667+00:00

Hi @Ross Cullen ,

There seems to be something wrong in the Microsoft backend. Opening a ticket with Microsoft is recommended in this case as end users have no access to check Microsoft backend. Experts there will give you instant help.

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Joel Rodrigues 0 Reputation points MVP

2023-05-11T21:11:48.7166667+00:00

Just to add to the discussion, experienced issues with _AdditionalStreamSize on 4 client tenants today.

Asked them to open support tickets as advised by @AllenXu-MSFT
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Andy Morris 0 Reputation points

2023-05-12T10:23:21.6366667+00:00

Just wondering here - did anyone open support tickets and get resolution or update they can add here ?

We are seeing this now with randomly timed fails on writes/updates due to this internal _AdditionalStreamSize column.
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Michael Flyvbjerg Schau 11 Reputation points

2023-05-12T10:49:05.15+00:00

Yes, we did.
As I have mentioned in above comment, we're struggling with Premier Support.
They have repeatedly tried to reject the case as a development issue and are redirecting us to Developer support (paid service).
We have escalated through all the channels we have.
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clients randomly experiencing error creating new list items due to column "_ColorHex" not being found

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