Teams chat history in Conversation history folder

Tarun koshy 131 Reputation points
2020-10-13T13:16:58.067+00:00

Hi,

While going through a few articles, I have come to know that there exists a hidden sub-folder called team chat under the conversation history folder in Microsoft outlook which stores the teams chat history. I had a couple of questions regarding this.

1) Is there a way to display this folder and view the chats instead of hiding it?

2) Since the Microsoft graph api endpoints for collecting messages are still in beta, I was wondering if there is a way to collect from the conversation history/team chat folder. I am aware that we can collect it by conducting an ediscovery-investigation. However, I was looking for a way to do the same through the api.

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A Microsoft customizable chat-based workspace.
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Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Vasil Michev 95,666 Reputation points MVP
    2020-10-13T14:26:14.663+00:00

    1) There is no supported way to do that, and moreover it looks like Microsoft is switching to a different folder, located in the Non-IPM subtree.

    2) The Graph API endpoints work and are generally better than doing things on Exchange side or via eDiscovery (you have to "stitch" individual messages to threads with such approach).

    What's the end goal here?

    1 person found this answer helpful.

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  1. JimmyYang-MSFT 49,031 Reputation points Microsoft Vendor
    2020-10-14T05:07:28.07+00:00

    Hi @Tarun koshy ,

    If you want to use API to export chat history, you can try to use Teams Export API. It allows you to export 1:1 and group chat messages from Microsoft Teams. The chat message can be a root chat message or part or a reply that is defined by the ReplyTold property in the chat message.

    For more details, you can refer to:

    https://learn.microsoft.com/en-us/microsoftteams/export-teams-content

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