Remote Computer Audio Interrupted by Remote Desktop Connection

Question

I have a Win10 machine playing music and processing (AGC) and finally streaming music to a server. To perform administrative duties on the machine doing the audio processing/streaming I connect via Remote Desktop from various other machines using RDP. The RDP audio is set to "Play On Remote Machine". The moment I connect to the machine the audio subsystem seems to be touched by the connection and memory buffers or audio drivers are upset and some audio apps are reset/hung or at least interrupted. This then clears and most apps recover but the audio stream is damaged and intermittent for some time til it recovers. This again happens when I disconnect RDP from the machine. This was never the case when the audio processing/streaming machine was running Win8.1 and Win7. On those operating systems there was no effect to any audio when connecting using RDP. What has changed in Windows 10? What has changed in RDP? Is there something to configure in Win10 to stop this? Again Win8.1 and Win7 did nothing like this.

Answer 1

Hi, I'd be happy to help you out with your question. Sorry for the inconvenience caused. Based on your description, I think the Remote Desktop connection is interfering with the audio subsystem on your Windows 10 machine. This could be due to changes in the operating system or Remote Desktop protocol. To resolve this issue, I recommend trying the following steps: Adjust the audio settings in Remote Desktop: Instead of selecting "Play on Remote Machine," try selecting "Play on this computer" or "Do not play." This should prevent Remote Desktop from interfering with the audio processing and streaming on the remote machine. Use a different remote access protocol: Try using a different remote access protocol that is more optimized for audio streaming, such as VNC or TeamViewer. These protocols may have less impact on the audio processing and streaming on the remote machine. Check the audio settings on your Windows 10 machine: Ensure that the audio settings on your Windows 10 machine are configured correctly and that the appropriate drivers are installed. For more Information, please refer to this similar resource "Remote Desktop Connection: Sound stopped working" - https://learn.microsoft.com/answers/questions/969275/remote-desktop-connection-sound-stopped-working.html If you have any other questions or need assistance with anything, please don't hesitate to let me know. I'm here to help.

If the reply was helpful, please don’t forget to upvote or accept as answer, thank you.

Answer 2

This is an obvious 'bug' concerning newer versions of RDP (Win 10). The only 'solutions' to avoid this issue will be to NOT use RDP and instead use a 3rd party 'remote desktop' application. Whether you are behind a firewall or NAT router will also play a role with use of such 3rd party apps, most of which have no problem traversing NAT without any complicated router configuration and port forwarding.

I preferred RDP but encountered the same issue myself, and was 'forced' to utilize 3rd party apps.

Also, I don't know if this would work, but possibly copying the Windows 8 version of RDP executable file and any required library's, copying them from the Win 8 Widnows installation to your Win 10 machine and proceeding to run that older version of the RDP client. It's very possible this 'would' work and be free of the code changes by Microsoft in which created this undersired bug/problem with the RDP client.