Azure Media Services unavailable

Raymond Sneekes 0 Reputation points
2023-04-20T15:39:37.7033333+00:00

Hi, Since earlier this afternoon the Azure Media Services instance we use for production is giving error messages and seems to be unavailable according to the Resource Health. Anything related to LiveEvents (viewing, creating and API access) seems to be giving errors. Status of the storage account says it's still connected. Please advise on how to get this back up and running again. Thanks, Raymond

Issue seems to be resolved late in the evening. Screenshot 2023-04-20 at 17.37.03

Screenshot 2023-04-20 at 17.21.29

Azure Media Services
Azure Media Services
A group of Azure services that includes encoding, format conversion, on-demand streaming, content protection, and live streaming services.
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  1. brtrach-MSFT 15,351 Reputation points Microsoft Employee
    2023-04-21T16:09:59.0266667+00:00

    @Raymond Sneekes We sincerely apologize for the service impacting event on Azure Media Services. As you mentioned, the issue has been marked as resolved and should no longer be causing issues. Thank you for your patience and understanding on this matter. If you notice any further issues regarding this matter, please reply here so we can assist you further. We hope you have a great weekend.

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