Hi @Dan | h u m a n
Thanks for visiting our forum.
Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. Based on your description, this seems to be an issue with the authenticator app.
Have you set up other verification methods before?
Here are a few things to try to troubleshoot:
- Log out of all accounts and clear your login credentials.
- Clear the cache.
- Restart your device.
- Switch network connections to make sure your network is stable.
- If you don't have another verification method set up, contact your administrator to disable multi-factor authentication.
For more details about multi-factor authentication, you could refer to:
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