Hi @ Caoimhe O'Donoghue , As the error message said, admin can re-enable this account through PowerShell: The Enable-ADAccount cmdlet enables an Active Directory user, computer, or service account. https://learn.microsoft.com/en-us/powershell/module/activedirectory/enable-adaccount?view=windowsserver2022-ps === If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

I manage an external facing sharepoint for which I have one user for whom it says their account status is disabled. How do I enable their access?

Caoimhe O'Donoghue 0 Microsoft Employee

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Yanli Jiang - MSFT 27,566 Reputation points Microsoft Vendor

2023-04-24T03:25:10.3033333+00:00

Hi, we are currently doing some research on this issue, will let you know as soon as possible.
James Hamil 26,026 Reputation points Microsoft Employee

2023-04-28T19:42:06.14+00:00

Hi @Caoimhe O'Donoghue , did you need any more help with this question? If not could you please mark the appropriate answer as "Verified" so other users can reference it?

Thank you,

James

1 answer

Yanli Jiang - MSFT 27,566 Reputation points Microsoft Vendor

2023-04-24T06:01:14.52+00:00

Hi @Caoimhe O'Donoghue , As the error message said, admin can re-enable this account through PowerShell:

The Enable-ADAccount cmdlet enables an Active Directory user, computer, or service account.

https://learn.microsoft.com/en-us/powershell/module/activedirectory/enable-adaccount?view=windowsserver2022-ps

===

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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Yanli Jiang - MSFT 27,566 Reputation points Microsoft Vendor

2023-04-28T09:12:05.7533333+00:00

Hi, would you please provide us with an update on the status of your issue? I am checking to see if the problem has been resolved. Please let us know if you would like further assistance.

Yanli Jiang - MSFT 27,566 Reputation points Microsoft Vendor

2023-05-03T05:38:16.37+00:00

Hi, I haven't heard from you for a long time. Has the problem been solved? Do you have further question on this, could we offer more support? If you have any concerns, please feel free to reply.

Yanli Jiang - MSFT 27,566 Reputation points Microsoft Vendor

2023-05-05T08:59:33.7266667+00:00

Hi @Caoimhe O'Donoghue ,

I am praying to hear your reply after trying the method. Of course, the good news is that it can solve your problem, let me know by accept answer. If not, please let me know that although Azure is not my area of expertise, I still want to work with you to solve the problem.
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I manage an external facing sharepoint for which I have one user for whom it says their account status is disabled. How do I enable their access?

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