Task Sequence application deployment stuck on Downloading

Question

Task Sequence application deployment stuck on Downloading

Cody 321

I'm trying to deploy an application, 7-zip, through Task Sequence. I have successful deployment of the application through normal Application deployment. But, when deploying the same application through task sequence, the Software Center, from the client, is stuck at Downloading (0% completed) - see screenshot below. App Deployment - TaskSequence 01

Here are the logs that I have, let me know if you need additional logs App Deployment - TaskSequence 02

App Deployment - TaskSequence 03

App Deployment - TaskSequence 04

I've tried finding anything online through google but have not been able to find anything to figure out the solution.

Rahul Jindal 11,511 Reputation points

2023-04-21T22:29:19.1733333+00:00

From the execmgr log it appears you are experiencing the good old bug when the ConfigMgr agent has not received the policies for the TS in full. Did you by any chance schedule the assignment for asap or a schedule in the past? You can do polling of machine policy again, but the job will not run until next retry schedule kicks in. You can either manually run the TS or set mandatory assignment in the future.

3 answers

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Rahul Jindal 11,511 Reputation points

2023-04-21T22:29:19.1733333+00:00

From the execmgr log it appears you are experiencing the good old bug when the ConfigMgr agent has not received the policies for the TS in full. Did you by any chance schedule the assignment for asap or a schedule in the past? You can do polling of machine policy again, but the job will not run until next retry schedule kicks in. You can either manually run the TS or set mandatory assignment in the future.

Answer 1

Cody 321

Yes, I've scheduled the TS ASAP - see screenshot below. App Deployment - TaskSequence 05

I've tried running the three actions from the configuration manager properties actions tab: Manchine Policy Rerieval & Evaluation Cycle Software Updates Scan Cycle Software Updates Deployment Evaluation Cycle I've also waited for the Next Scheduled retry, still no-go. Those logs were from after the retry. I launched the TS manually from the Software Center, it just keeps saying downloading at 0%.

Answer 2

CherryZhang-MSFT 6,506

Hi @Kody,

1, Which ID is 7-Zip package ID?

2, Please help upload full Smsts.log and AppEnforce.log for our reference.

Looking forward to your reply.

Best regards,
Cherry

Answer 3

Cody 321

Hello @CherryZhang-MSFT , I've uploaded the AppEnforce.log file. I could not find the smssts.log within C:\Windows\CCM\Logs or any folder on the client C: drive. It probably did not get created, maybe... AppEnforce.log The application ID for 7-ZIp is EW000032. Best, Kody

CherryZhang-MSFT 6,506 Reputation points

2023-04-26T10:09:39.5266667+00:00

Hi @Kody,

1, According to the AppEnforce.log, you have installed 7-ZIP on this client before that, right?

2, How did you create the task sequence, could you help upload some related screenshot for our reference?

3, By default, smsts.log will be created under the path of C:\Windows\CCM\Logs when we run a task sequence. Have you tired restart the client? Still unable to find it?

4, Please help upload full execmgr.log, LocationServices.log and 7-Zip task sequence package ID for our reference.

Looking forward to your reply.

Best regards,
Cherry
CherryZhang-MSFT 6,506 Reputation points

2023-04-28T04:30:43.18+00:00

Hi,

It seems that there are no updates for two days. Could you please let us know if you have any questions or updates of the case.

Looking forward to your feedback.

Best regards,
Cherry

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Task Sequence application deployment stuck on Downloading

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