How to get a voucher discount.

Question

I attended Microsoft virtual training, but when I enter the email address to retrieve voucher discount it says, " there is no discount for this email."

Answer 1

Hello @Nombulelo Diya.

1. If you've just recently completed the training, give it some time and check your email again later, including the spam or junk folder.
2. Any discrepancy in the email address might result in an inability to retrieve your voucher discount.
3. Vouchers often have an expiration date. Ensure that your voucher is still valid and has not expired.
4. Reach out to the organizer of the Microsoft virtual training event you attended.
5. Contact Microsoft Certification Support: If you've tried the above steps and are still facing issues, contact Microsoft Certification Support. Provide them with your training event details, your email address, and any other relevant information. They might be able to help you identify and resolve the issue with your voucher discount. You can submit a support request here: https://aka.ms/CertificationSupport