Your subscription and services will be deleted

Question

|Your subscription and services will be deleted on April 30, 2023
Because we detected a violation of our
service terms on March 31, 2023, we’ll permanently delete your data on
April 30, 2023. Please log in
and save any important data before then.
If
you think this is in error, please contact
Azure Support for assistance.|Your subscription and services will be deleted on April 30, 2023
Because we detected a violation of our
service terms on March 31, 2023, we’ll permanently delete your data on
April 30, 2023. Please log in
and save any important data before then.
If
you think this is in error, please contact
Azure Support for assistance.|| | -------- | -------- | -------- | ||

Don't know why this happened or how to correct, please advise, thank you.

Answer 1

Hi @57610113

We're sorry to hear that you're having some issues with your Azure billing. To help you resolve this problem, you need to create an Azure Billing support request. This type of request is included in Basic Support and a support engineer can work directly with you and provide the best possible solution. You can create an Azure Billing support request by following these steps: ...

1. Sign into the Azure portal.
2. Search for "Help + support" in the search bar.
3. Select "Help + support" from the search results.
4. Select "New support request".
5. Select "Billing" as the issue type.
6. Fill out the required information and submit the request.