Unable to sign in or start Visual Studio

John 426 Reputation points

I am now unable to sign in or start Visual Studio 2022. Either my computer is taking too long to start or my credentials may have been compromised or rejected. Can anyone help me?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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Visual Studio
Visual Studio
A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.
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  1. Tianyu Sun-MSFT 28,756 Reputation points Microsoft Vendor

    Hello @John,

    Welcome to Microsoft Q&A forum.

    Is there any error message?

    Please try following methods first and let us know if the issue persists.

    1. Disable installed extension or antivirus which may block VS and reboot your machine then run VS as administrator.
    2. Run devenv /SafeMode in Developer Command Prompt for Visual Studio 2022.
    3. Try to repair VS(VS Installer > More > Repair) and reset VS settings(run devenv /ResetSettings in Developer Command Prompt for Visual Studio 2022).
    4. Rename the .IdentityService folder(C:\Users\username\AppData\Local\.IdentityService), and sign in VS again.

    Please let us know if you did something before this issue appeared.

    Best Regards,


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