how to fix You don't have appropriate permission to perform this operation. in outlook

senthil nathan 0 Reputation points

hi sir We trying to save main msg file no problem to save as the file locally. We are trying to save the msg file that was an attachment to another email, we are getting the error "You don't have appropriate permission to perform this operation.". No error message was generated when we save the main email. We do not see this issue in outlook 2013 only this error come in 2021/office365 User's image

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Yuki Sun-MSFT 37,376 Reputation points

    Hi @senthil nathan ,

    Does this only occur to this particular message which seems like an automatically generated mail by the system?
    And do you mean when the same email account is configured in Outlook 2013, you are able to save the msg attachment of the same mail successfully?

    I tried testing in my Outlook for Microsoft 365 and have no issue saving the attached .MSG file locally:
    User's image

    If you haven't checked other mails, could you try testing it further to eliminate if the issue is with the particular message generated by the mail delivery software?

    Besides, instead of right-clicking the file and choosing "save as", it's suggested to try minimizing the Outlook window and directly dragging and dropping the msg attachment to desktop and see how it goes.

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  2. Yuki Sun-MSFT 37,376 Reputation points

    Hi @senthil nathan ,

    Try running Outlook as administrator and check if it works:

    1. Exit Outlook application.
    2. Type ‘Outlook.exe’ in the Windows search bar.
    3. Right click the Outlook.exe option, and select Run as Administrator.


    If the issue persist, could you clarify the things below?

    1. Could share more details about what you mean by "from visual studio has error"?
    2. As aforementioned, how about other types of attachments?