Azure portal login forwards to incorrect tenant and this cannot be changed

Ruohomäki Timo 20

I created a personal account using hotmail -address and Authenticator and was able (it seems) to start the free period, including providing credit card details. When I attempt to login, it automatically forwards me to a tenant that looks like a training company I attended years ago and email address of my previous job. There were tips to login using tenant name or ID directly in the resource path, but I don't know what they are in the case of personal account. The organizations -service also isn't available for personal accounts so cannot check the tenant from there either.

Ruohomäki Timo 20 Reputation points

2023-05-20T05:59:42.9466667+00:00

Status update after one month:
It remains undocumented what is the tenant that Azure uses when subscription is created with a personal account like hotmail. All the instructions found so far assume that you know your tenant, and the only service available to look for tenant name depends on a functional redirection of login which is not possible because of this exact issue.

In another discussion there was a comment that this issue might happen when the personal account was added as a Guest on an existing tenant. In my case, such a case was in 2017 when a training provider provided access to a Sharepoint drive, apparently by adding me as a guest on their AD.

This is not a good practise but apparently the Azure login process is built on an assumption that whoever adds the person as a guest first, owns her foreever in their tenant. This is an unbelievable stupid assumption but apparently despite of the tens of unanswered questions in this forum over the years, there has been a zero effort to actually resolve it.

1 answer

Sandeep G-MSFT 16,696 Reputation points Microsoft Employee

2023-04-28T05:54:35.7533333+00:00

@Anonymous

You can try to login to Azure AD portal with your personal account by using below URL,

https://portal.azure.com/<tenant's default domain>

This will directly take you to the tenant which you will mention in the URL. You can either use your work account or personal account to login.

Let me know if you have any further questions.

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.
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Ruohomäki Timo 20 Reputation points

2023-04-28T07:12:15.57+00:00

Yes but what is the tenant's default domain?

Sandeep G-MSFT 16,696 Reputation points Microsoft Employee

2023-04-28T08:27:06.24+00:00

Timo Ruohomäki •

Let's try to work on this offline.

Please send us an email on azcommunity [at] microsoft [dot] com with Sub - Attn: Sandeg and following details in the email body:

Link to this thread/post

We can connect offline and discuss further on this.

leonvanleersum 0 Reputation points

2024-03-11T07:13:56.4+00:00

I have the same problem. When attempting to log in in one of the Microsoft apps in iOS, it will then switch to my Msft Authenticator and will pick an alient tenant and subsequently refuses access. There is no way I can remove this alient tanant from my authenticator.
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Azure portal login forwards to incorrect tenant and this cannot be changed

1 answer