how to fix invalid 'DateTime' issue for Microsoft teams ?

Question

Krishnanshu Mishra 0

getting invalid 'DateTime' from callRecords API i.e., /communications/callRecords. This issue is not very frequent. User's image

JimmyYang-MSFT 58,641 Reputation points Microsoft External Staff

2023-04-28T05:03:44.2966667+00:00

Hi @Krishnanshu Mishra

Teams tag is mainly focused on your issue of Microsoft Teams troubleshooting. Since your question is related to Teams development, I will also add teams app development tag to your thread. Thanks for your understanding!
Sayali-MSFT 3,991 Reputation points Microsoft External Staff Moderator

2023-05-01T12:38:47.0033333+00:00

@Krishnanshu Mishra-Thanks for reporting your issue.
Could you please share the repro steps, so that we can try it from our end.
Sayali-MSFT 3,991 Reputation points Microsoft External Staff Moderator

2023-05-04T11:03:13.02+00:00

@Krishnanshu Mishra-Could you please confirm if your issue has resolved or still looking for any help?
Krishnanshu Mishra 0 Reputation points

2023-05-15T05:09:26.05+00:00

@Sayali-MSFT I am still looking for help, so this is not very frequent, when we are trying to fetch "DateTime" for call record API we are seeing this error, and this is happening for group call record
Sayali-MSFT 3,991 Reputation points Microsoft External Staff Moderator

2023-05-22T05:37:01.6333333+00:00

@Krishnanshu Mishra-We are checking it with internal team and get back to you once we get any update.

1 answer

JimmyYang-MSFT 58,641 Reputation points Microsoft External Staff

2023-04-28T05:03:44.2966667+00:00

Hi @Krishnanshu Mishra

Teams tag is mainly focused on your issue of Microsoft Teams troubleshooting. Since your question is related to Teams development, I will also add teams app development tag to your thread. Thanks for your understanding!
Sayali-MSFT 3,991 Reputation points Microsoft External Staff Moderator

2023-05-01T12:38:47.0033333+00:00

@Krishnanshu Mishra-Thanks for reporting your issue.
Could you please share the repro steps, so that we can try it from our end.
Sayali-MSFT 3,991 Reputation points Microsoft External Staff Moderator

2023-05-04T11:03:13.02+00:00

@Krishnanshu Mishra-Could you please confirm if your issue has resolved or still looking for any help?
Krishnanshu Mishra 0 Reputation points

2023-05-15T05:09:26.05+00:00

@Sayali-MSFT I am still looking for help, so this is not very frequent, when we are trying to fetch "DateTime" for call record API we are seeing this error, and this is happening for group call record
Sayali-MSFT 3,991 Reputation points Microsoft External Staff Moderator

2023-05-22T05:37:01.6333333+00:00

@Krishnanshu Mishra-We are checking it with internal team and get back to you once we get any update.

Answer 1

Sayali-MSFT 3,991 Microsoft External Staff Moderator

@Krishnanshu Mishra-We have tried the above scenario using below api-

GET /communications/callRecords/{id}

It is working fine from our end. internal team also not able to repro the issue.