How to step mobile browser to redirect a SharePoint site to <tenant Sharepoint URL>/_layouts/15/touchapp.aspx?Mode=TeamSite&Page=ListOfApps&Path=?

Amanda Ng 0 Reputation points
2023-04-27T12:55:16.31+00:00

These few days when users tried to access the company's intranet page via mobile browser, it will redirect them to <tenant Sharepoint URL>/_layouts/15/touchapp.aspx?Mode=TeamSite&Page=ListOfApps&Path=?, which show a list of apps?? So user cannot access the intranet via their mobile browser.
Few days ago it is still normal and we haven't done any changes on the site. Any clue on how to fix that?

Microsoft 365 and Office | SharePoint | For business | Windows
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  1. Emily Du-MSFT 51,851 Reputation points Microsoft External Staff
    2023-05-01T05:39:34.1966667+00:00

    What is the type of the site collection? Whether all site collections occur this issue?

    According to the screenshot you provided, when you would like to access a site collection home page, it redirected you to a site collection site contents page.

    I have tried to access a site collection home site in the Safari, Chrome and Edge browser on iPhone13, it worked well, directs me to the home page.

    First, go to site pages library -> select the correct home page then make it as home page.

    Second, access the site collection home page through link likes: https://tenant.sharepoint.com/sites/emilytestnew?moblie=0


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