¿how to recover my microsoft account if i lost access to microsft authenticator?

Valentina Ochoa 0 Reputation points

Hello! I lost access to the mobile device where the Microsoft aunthenticator was and I can't access my Microsoft account

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dillon Silzer 54,926 Reputation points

    Hello Valentina,

    If this is a personal account you can use the account recovery form:


    If this is a work or school account you will need to reach out to your IT department for them to reset your MFA methods.

    If this is helpful please accept answer.

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