Windows server japanese language download error

Question

When trying to download the Japanese language pack on Windows Server 2019 and 2022, an error occurs.

Here is the error message:

Sorry, we're having trouble getting this Windows diplay language installed. You can try again later on the Language options page. Error code 0x80240022

It has already been updated through Windows Update.

Answer 1

The error code 0x80240022 you're encountering when trying to download the Japanese language pack on Windows Server 2019 and 2022 might be caused by various issues. Here are some troubleshooting steps you can follow to resolve the problem:

1. Run Windows Update Troubleshooter:
   • Open the Windows Server Settings app by pressing the Windows key + I.
   • Navigate to Update & Security > Troubleshoot.
   • Click on Additional troubleshooters.
   • Find and run the Windows Update Troubleshooter, then follow the on-screen instructions.
2. Clear the Windows Update Cache:
   • Press the Windows key + R to open the Run dialog.
   • Type "services.msc" and press Enter.
   • Find and right-click on "Windows Update" in the list of services, then click "Stop."
   • Open File Explorer and navigate to the following path: C:\Windows\SoftwareDistribution\
   • Delete all files and folders within the SoftwareDistribution folder.
   • Go back to the Services window, right-click on "Windows Update," and click "Start."
3. Reset the Windows Update Components:
   • Open Command Prompt as an administrator by right-clicking on the Start button and selecting "Command Prompt (Admin)" or "Windows PowerShell (Admin)."
   • Execute the following commands one by one, pressing Enter after each:

     
          net stop wuauserv
     
          net stop cryptSvc
     
          net stop bits
     
          net stop msiserver
     
          ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
     
          ren C:\Windows\System32\catroot2 catroot2.old
     
          net start wuauserv
     
          net start cryptSvc
     
          net start bits
     
          net start msiserver
     
     

4. Check your System Time and Region settings:
   • Ensure that your system time and region settings are correct, as they can sometimes cause issues with language pack installations.
5. Install the Language Pack using lpksetup:
   • Download the appropriate Japanese language pack .cab file for your Windows Server edition from Microsoft Update Catalog.
   • Press the Windows key + R to open the Run dialog.
   • Type "lpksetup" and press Enter to launch the Language Pack Installer.
   • Click on "Install display languages" and select the downloaded .cab file, then follow the on-screen instructions.

After trying these steps, restart your server and try to install the Japanese language pack again. If the issue persists, you may want to consider reaching out to Microsoft Support for further assistance.

Answer 2

Hello there,

1.Is there proxy or Network behavior management in your environment?

2.Is there WSUS or SCCM in your environment to control update patches?

3.Is it possible to connect your issue PC to home network(none company network)then download the language and install language again?

I suggest going to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate in regedit.

Find DoNotConnectToWindowsUpdateInternetLocations, if it is set to 1, set to 0.

Restart, then click on the download

Similar discussion here https://learn.microsoft.com/en-us/answers/questions/441539/failure-to-install-other-language-typing-after-upd

Hope this resolves your Query !!

--If the reply is helpful, please Upvote and Accept it as an answer–