Can't rename new created file in smb share but move new file into the share

Question

I can't rename new created file in smb share but move new file into the share, showed the error code error code 0x8007054f, the backend storage is NetApp, the engineer from NetApp had investigated the issue and found there was no error from storage end, we catch up the tcpdump and found there was an error STATUS INTERNAL ERROR ((0xc00000e5) from windows client(windows 10). So do you have any idear about this issue? Thank you!

Answer 1

Hello there,

The error message that you have stated might be related to Windows update and i would suggest you to check this first.

Are the computers part of a domain or are you in workgroup mode ?

According to one of the article , The folder rename operation fails because thumbcache.dll still has an open handle to the local thumbs.db file and does not currently implement a mechanism to release the handle to the file in a more dynamic and timely fashion. https://learn.microsoft.com/en-us/troubleshoot/windows-client/shell-experience/renaming-a-network-folder-fails

Hope this resolves your Query !!

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