cant delete the account on the Macbook Teams client and it always shown when i starts the Teams client.

Question

Hello,

Please i need your help on this issue.

We have an old employee who is no longer working for us.

 

When he was still working for us, he logged on in to Teams client with on his private Macbook. Now the account is no longer available he cant delete the account on the Macbook Teams client and is always shown when he starts the Teams client.

 

More people are having this problem: https://answers.microsoft.com/en-us/msteams/forum/all/how-to-remove-an-account-from-microsoft-teams-app/bc5390f0-9244-4d84-956f-d4a813aae0d5?page=6

 

We cleared the teams cache was old account was not deleted

Is there a normal solution for this issue?

Answer 1

Hi @Iniobong Nkanga

Have you also deleted the Keychain related to Microsoft Teams?

If not yet, please follow the guide in the link:

1. Quit Microsoft Teams
2. Go to Finder > Applications > Utilities.
3. Select Keychain Access.
4. Look for the login credential to MS teams, then delete it.

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