AD account is getting locked continuously

Question

Hello All,

We are having normal accounts and Admin accounts seperatly and the below error is getting when is try to login to RDP

"As a security precaution, the user account has been locked because there were too many logon attempts or password change attempts. Wait a while before trying again, or contact your system administrator or technical support"

My colleague has unlocked my account twice but still getting this error for every fresh logon.

Answer 1

Hi,

I'd be happy to help you out with your question. Sorry for the inconvenience caused.

I understand that this can be frustrating, let's try to resolve the issue.

First, it's important to check if there are any scheduled tasks or services that are using your account and causing it to get locked out. You can do this by going to the Event Viewer and looking for events with event ID 4740 or 4625, which indicate a locked out account or failed login attempts, respectively.

Next, make sure that you are entering the correct password when logging in. If you're unsure, you can reset your password through your organization's password reset process.

If these steps don't resolve the issue, there may be policies in place that restrict login attempts or password changes. I recommend contacting your system administrator or technical support for assistance with this.

If you're still having trouble, don't hesitate to contact your organization's IT support team or helpdesk for further assistance. They will be able to investigate and resolve the issue for you.

In the meantime, you may need to use an alternative account to access the system until the issue with your account is resolved.

If you have any other questions or need assistance with anything, please don't hesitate to let me know. I'm here to help.

If the reply was helpful, please don’t forget to upvote or accept as answer, thank you.