Where is the setting to prevent accepted messages from instantly going to the trash?

41844108 306 Reputation points
2023-04-28T19:35:46.9233333+00:00

I never know what's going on and my Outlook deletes the most important stuff, like meeting invites. I can't find the setting that's set to instantly move accepted meetings to the junk folder. I never ever want important stuff moved out of my inbox and I need to make sure this setting is unchecked.

Outlook | Windows | Classic Outlook for Windows | For business
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  1. ChristyZhang-MSFT 26,121 Reputation points Microsoft External Staff
    2023-05-01T03:15:55.62+00:00

    Hi @41844108 ,

    Welcome to our forum!

    Do you mean that after you accepted the meeting from other users but the meeting invitation email was deleted, right?

    If so, please uncheck the below option via File>Options>Mail:

    6

    Hope to help you!


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  2. 41844108 306 Reputation points
    2023-05-03T14:17:42.91+00:00

    Weird. I thought I replied to this saying this doesn’t work on a Mac because MS doesn’t bother keeping their product lifecycle in sync across platforms. That’s pretty neglectful especially for an “enterprise solution”. Us visual people (mostly Mac users) get less features in MS products for visual communication because we are less important to them. Also whoever decided we must look at the time/date/room of a meeting before we accept the meeting so we don’t instantly have to go dig for a meeting at a time/place that we don’t know is clearly UX design masochist and probably should be fired from MS.

    The 60,000 person advertising agency I work for is using a productivity toolkit that simply not built for visual communication when our product is literally visual communication. I know that’s my company’s fault for choosing the wrong platform for us, but if MS is going to sign a contract with a 60,000 person company there’s should at least be a design feedback method for us since they don’t offer tools to suit our workflow — currently the best option we have is to complain louder and louder on these channels and post egregious amounts of feedback in the feedback hub (that’s ignored). The feedback hub is full of people trying to get basic tasks done and I just want a product that’s designed to for our use case — and not just shoehorning a product designed for accountants into a visual communication workflow. But will MS listen to design feedback — no, historically MS is fundamentally anti-design methodology. One hour with Teams and that’s obvious.

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