Teams calls echo on AVD

Question

Teams calls echo on AVD

Mahmoud Fathy 0

Hello,

I implemented AVD personal but I noticed that echo in Teams calls and some legging when the camera open.

I installed WebRTC Redirector
use Azure virtual desktop app (not from MS Store)

disable GPU option in Teams settings. what should I do?

KarishmaTiwari-MSFT 20,777 Reputation points Microsoft Employee Moderator

2023-05-03T01:01:27.7266667+00:00

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KarishmaTiwari-MSFT 20,777 Reputation points Microsoft Employee Moderator

2023-05-03T01:01:27.7266667+00:00

@Anonymous Checking in to see if the answer below helped.

If you have questions at all, please let us know in the "comments" and we would be happy to help you. Comment is the fastest way of notifying the experts.

If the answer below has been helpful, we appreciate hearing from you and would love to help others who may have the same question. Accepting answers helps increase visibility of this question for other members of the Microsoft Q&A community.

Thank you for helping to improve Microsoft Q&A!

Answer 1

KarishmaTiwari-MSFT 20,777 Microsoft Employee Moderator

@Anonymous
Thanks for posting your query on Microsoft Q&A.

#1. Do you see higher latency only with the latest windows desktop client? Were things fine with the old desktop client? Using Linux based client by any chance?

#2. Have you implemented the Teams Optimizations for AVD?
This document will show you how to install the Teams desktop app on your Windows 10 or 11 Enterprise multi-session or Windows 10 or 11 Enterprise VM image. To learn more, check out Install or update the Teams desktop app on VDI. It includes Enable media optimization for Teams

Please go through this document and ensure you have all the pre-requisites covered as well as optimizations enabled: Use Microsoft Teams on Azure Virtual Desktop

#3. Make sure your AVD, Microsoft Teams, and WebRTC Redirector are all up to date. Outdated software can sometimes lead to compatibility issues and degraded performance.

Let me know the results.

JimmyYang-MSFT 58,641 Reputation points Microsoft External Staff

2023-05-01T09:25:45.2833333+00:00

@Mahmoud Fathy

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.
JimmyYang-MSFT 58,641 Reputation points Microsoft External Staff

2023-05-02T06:38:11.3966667+00:00

@Mahmoud Fathy

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.

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Teams calls echo on AVD

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