How to fix windows 11 so it shows pin input field for pin

Question

I have a windows 11 laptop, brand new. When configuring password + pin and after shutting down to test the login, I cannot login neither with fingerID not Pin. It asks me to login with PIN but the input field for PIN is missing, making it impossible to login at all. Can someone give some tips how to solve the issue?

Answer 1

Try to boot into safe mode.

Power ON your computer and as Windows / manufacturer's Logo appears, Power OFF - Repeat 3 times
Now your computer will go into Advanced Recovery Environment
Advanced Options > Troubleshoot > Advanced Options > Startup Settings > Restart
Press 4 or F4 to enable Safe Mode (5 or F5 to enable Safe Mode with Networking)
Log in once Windows starts in safe mode

2nd option:

Boot-up using a disc or USB thumb drive stick that has the Windows install tools on it (which can also be used for repair).  If you don't have a Windows recovery drive or install disc/USB stick, you can make one by using the downloadable tool on the Download Windows 10 webpage.

1. On the Install Windows screen, select Next > Repair your computer.
2. On the Choose an option screen, select Troubleshoot.
3. On the Advanced options screen, select Startup Repair.
4. After Startup Repair, select Shutdown, then turn on your PC to see if Windows can boot properly.

Answer 2

Do you have Sign-in options link? If yes, click on it, login with password. Then re-setup PIN.