Azure account got locked as authenticator app is deleted

kumaresan M 0 Reputation points
2023-04-29T07:23:46.7866667+00:00

Hi Team,

My Azure account got locked as my google authenticator was deleted and I didn't have set up or enabled any other authentication on my account.

Please help me to sort it out as soon as possible.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Dillon Silzer 57,231 Reputation points
    2023-04-29T19:55:17.38+00:00

    Hello Kumaresan,

    Try using the Microsoft Account Recovery form:

    Help with the Microsoft account recovery form

    https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42


    If this is helpful please accept answer.

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