Can't schedule an exam in Dashboard

42123368 1 Reputation point
2020-10-14T23:12:17.383+00:00

I tried scheduling exam for MD-100 and I get this error message in every browser I've used such as I9, Safari, Firefox, Chrome, and now Edge which is a MS product.
Please fix because I'm trying to take this exam and I can't go any further and Person Vue advised me to contact MS for troubleshooting.

We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.

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  1. Anonymous
    2020-10-14T23:21:05.963+00:00

    MVA learning is supported on their own forums. I'd try asking for help in dedicated forums here.
    https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam-mcp_pearson
    https://trainingsupport.microsoft.com/en-us/
    https://techcommunity.microsoft.com/t5/microsoft-learn/ct-p/MicrosoftLearn

    --please don't forget to Accept as answer if the reply is helpful--

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