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I cannot locate the enable office Intelligent Services for office 365

leon wong 1 Reputation point
Oct 15, 2020, 5:14 AM

Please help, I cannot locate the office Activating Intelligent Services enable box.

Thanks

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Erin Ding-MSFT 4,461 Reputation points
    Oct 15, 2020, 9:01 AM

    @leon wong

    Could you please tell me what's the version of Microsoft 365 you are using?
    The version lies in File>Account>About Word.
    32597-1.png

    As far as I know, in the newer version of Microsoft 365 subscription, the option to enable Office Intelligent Services has been removed from File > Options > General.
    32558-2.png

    Please refer to Make Office Work Smarter for You if you would like to enable cloud-enhanced features of Office Intelligent Services.

    Besides, since your issue is more related to technical questions about Office desktop applications, we have changed your tag to be ‘office-itpro’.

    Thanks for your understanding.

    Regards,
    Erin

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  2. leon wong 1 Reputation point
    Oct 15, 2020, 11:24 PM

    Hi Erin,

    This is my version of word.

    Thanks
    32729-ms3.png

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