Remote Desktop Mac App no longer connects

Jeremy Bohn 0 Reputation points

Remote Desktop Mac app version 10.8.2 stopped connecting to our old Windows XP server. Never had any problem until this version:

Unable to connect

Your session ended because of an error. If this keeps happening, contact your network administrator for assistance.

Error code: 0x4

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Prrudram-MSFT 19,961 Reputation points

    Hello @Jeremy Bohn

    I have reviewed with internal experts and confirmed that connection to XP machines hasn’t been supported for many years. It doesn't stop you from trying to use it for XP servers however, there is no guarantee that it works, it could break at any time. The recommendation from Microsoft is that you should consider upgrading the device to a secure, modern OS for the supportability.

    Please accept answer and upvote if the above information is helpful for the benefit of the community.

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  2. Ole 0 Reputation points

    Hi Jeremy Bohn,

    as a short-term solution, you can download an older beta version of the Mac Microsoft remote desktop client from Microsoft if you need to access a Windows XP installation.

    However, this can only be downloaded directly from the Microsoft servers.

    This has worked for me to access an old Windows XP installation.

    But it was also a warning shot for the customer to replace this old computer, which is only used for a special software.

    More information:


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