BSOD Authenticamd.sys WHEA_UNCORRETABLE_ERROR When Gaming

Question

Problem: After I'm done playing games and i exit out of a game, BSOD occurs. Sometimes it may occur while the game is still running, it may also occur if I alt-tab out of the game. So, this BSOD is very insconsistent.

After various attempts to try and find what is wrong with my PC, I've gathered some information that could lead to the actual problem. All of my BSOD's are caused by a driver called "Authenticamd.sys". And the minidump analyzer also says that this error is closely associated with computer hardware failure.

-I updated my bios.

-I set my bios to its defaults.

-I ran a memtest86, there were no errors.

-I stress tested the CPU with Prime95 Small FFTs, it was fine.

-I updated any and all of my drivers I possibly could.

-I physically removed (and then put them back in) RAMs.

-I turned off the fast startup option from power settings.

Yet, I still can't find what exactly is the problem. If one of my hardwares is faulty, I want to at least know WHICH ONE it is so that I can maybe refund while I still can, or if they have no problem, how do I fix this problem?

Please help.

Answer 1

Hi, thanks for coming into the forums. I'm also a user like you and I'll be more than happy to help you to the best of my knowledge.

Please try the steps below.

1. Run the SFC scan & update all pending updates for your Window, below is the link for the complete guide.

https://support.microsoft.com/windows/365e0031-36b1-6031-f804-8fd86e0ef4ca

2. Update your GPU driver. Right-click the Windows start > select Device Manager > Find the Display Adapter and expand it > Right-click and select Update. If that doesn't work, follow the same steps but instead of updating, right-click and select uninstall. Restart your computer.
3. If the issue started after you made changes, you can perform a system restore. On your keyboard, press the Windows key + R then type rstrui then press enter > select Next > Select the restore point/Date that you want to use on your computer click > Next > click Finish.
4. Check the requirements of your games if your graphic card can handle it.
5. Reset your PC https://support.microsoft.com/windows/0ef73740-b927-549b-b7c9-e6f2b48d275e
6. Perform clean install.

Here are the steps on how to create Windows installation media.

1. Insert a USB flash drive with at least 8GB of space on a working device.

NOTE: Any content on the flash drive will be deleted.

2. click this link https://www.microsoft.com/software-download/
3. Download the tool and click run.
4. Select Accept.
5. Select Create installation media for another PC, and then select Next.
6. Select which USB flash drive you want to use.
7. Start the download. This process would take an hour or two depending on your internet speed.

Once the download is completed:

1. Insert the USB flash drive into the affected computer
2. Restart your PC.
3. On the Install Windows page, select your language, time, and keyboard preferences, and then select Next.
4. Select Install Windows.

If the reply is helpful, please Upvote and Accept it as an answer.

Answer 2

Update: I solved it. It was hardware failure. The problem may be different for you so if you're having the same problem I suggest you first try what I listed above in the original post. In my case it was the CPU (AMD Ryzen 5600X), I got a refund and installed a new one.