How to access subscription in free trial?

Question

I have created Azure account and selected free trial option. Get my E-mail, Phone No and credit card verified. All things done. Then while i logged in to my Azure account its showing me that i don't have any subscription and redirecting me to the signup page again.

Answer 1

Hi @Wahid ,

Thanks for your post! If you are seeing the "No subscriptions found" error, first make sure that you have selected the correct directory in the Azure Portal by selecting the "Switch directory" control at the top right of the page.

If you have selected the correct directory but still receive the error, make sure that you have assigned the Owner role to your account. See Troubleshooting: No Subscriptions Found

In addition, make sure that you have followed all of the steps to add the trial subscription to your Azure account, as detailed in the article, How to add a free trial subscription to your account.

Note that the Azure Terms of Use agreement limits free trial activation only for a user that's new to Azure. If you have had any other type of Azure subscription, you can't activate a free trial and you will need to sign up for a Pay-As-You-Go subscription. This would not be a bad thing to do anyway because you would still be able to access your free trial benefits until they are exhausted, and you would still be able to use the free services without being charged. For example, I have an old account that has had some web apps running on it since 2015 and was updated to a pay-as-you-go, but I have never been charged for anything on that account since I have only utilized free services with it.

If you have tried all of the steps but still are not able to access the free benefits, I would recommend reaching out to the subscription support team so that they can unblock your subscription if needed. It is free to talk to the subscription and sales team, and they have several options for support:

Chat and phone numbers: https://azure.microsoft.com/en-in/contact/#resources
Global customer service numbers: https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Let me know if this helps and if you have further questions.

If the information helped you, please Accept the answer. This will help us as well as others in the community who may be researching similar information.