After installing drivers for my printer my laptop doesn't respond after sleep mode

krystal hernandez 0 Reputation points
2023-05-03T16:05:35.8333333+00:00

I need help.

My gateway laptop windows 11 isnt responding after the screen goes into sleep mode. I have to power down and power back up.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,367 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Amit Chandak 0 Reputation points MVP
    2023-05-03T16:22:20.1633333+00:00

    You should start Windows 11 in safe mode and uninstall the software and try again

    https://www.howtogeek.com/750801/how-to-boot-into-safe-mode-on-windows-11/

    0 comments No comments