Same Account Login from two different machines is giving me separate sessions

Question

HI,

I am logging into the same VM Machine using the same user account from my work computer and home computer and I am getting two different profiles....meaning, my session on my work computer is not the same as the session on my home computer.

-I only have one virtual machine, the target vm machine IP address and login account matches on both my home and work RDP app profile.

• Strangely my onedrive connection on my session from my home pc shows a directory structure that was changed some time back. Its not reflecting the new directory structure.

The expectation here was that I would be able to login into the same profile session between my home and work computers. But it seems to be connecting two different sessions. With one showing my onedrive connection with older directory references.

Any help would be appreciated.

Answer 1

@Sean Rahbari

It seems that you are experiencing an issue with user profile synchronization across different devices when connecting to your Azure Virtual Machine. Here are a few suggestions to help you troubleshoot and resolve the issue:

1. Verify the user profile settings: Ensure that you are indeed using the same user profile when logging into the VM from both devices. You can check this by comparing the user folder paths on both sessions. Open File Explorer and navigate to "C:\Users" on the VM, then compare the folder names to see if they match.
2. Check for temporary or roaming profiles: Sometimes, issues with temporary or roaming profiles can cause inconsistencies when connecting from different devices. To check if you are using a temporary or roaming profile, follow these steps on the VM: a. Right-click on the Start button and select "System." b. Click on "Advanced system settings" on the right side. c. Under the "User Profiles" section, click on "Settings." d. Find your user profile in the list and check if it's marked as "Temporary" or "Roaming." If it is, you may need to fix the issue with your user profile.
3. Sync OneDrive manually: It's possible that the OneDrive client isn't syncing properly on one of your devices, causing the directory structure to appear outdated. To force a manual sync, follow these steps on the device with the outdated OneDrive folder: a. Right-click on the OneDrive icon in the system tray (near the clock). b. Click on "Help & Settings" and then select "Pause syncing." c. Wait for a few seconds, and then click on "Resume syncing."
4. Update the Remote Desktop client: Ensure that you are using the latest version of the Remote Desktop client on both devices. Updating the client may resolve any compatibility or synchronization issues.

Hope this helps! If you are still having issues let me know and we can work with you directly to further diagnose the issue.

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