I cant enable Container Insights

Question

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I'm doing it in an Azure Arc Kubernetes cluster.

I share the images of the error

Answer 1

Hello Javier,

Thanks for reaching out and I hope you are doing well.

From the screenshots you shared, I understand that you are using Helm to install/enable Container Insights. However, you are getting an error indicating that a resource already exists in your cluster.

This can happen if you are installing any repository via Helm that include any resource with same name and namespace as existing ones, this throws the error message that you are seeing:

Extension operation failed due to a resource already existing in your cluster. Unable to continue with install: ServiceAccount "ama-logs" in namespace kube-system exists.

Looks like that service account ama-logs exists under kube-system namespace, you can check that by running "kubectl get sa -n kube-system". If you see that service account that means you can't use the Helm installation under the same kube-system namespace or Container Insights is already enabled.

This link can be used to check if Container Insights is already enabled:

https://learn.microsoft.com/en-Us/azure/azure-monitor/containers/container-insights-enable-aks?tabs=azure-cli#verify-agent-and-solution-deployment

Please let us know if any questions. Thanks!

Answer 2

Enabling Container Insights in AWS requires a few steps to ensure that everything is properly configured. Here are some troubleshooting tips if you are having trouble enabling Container Insights:

Check if the AWS CLI is installed: To enable Container Insights using the AWS CLI, you need to have the CLI installed on your computer. You can check if the CLI is installed by running the following command in your terminal: aws --version. If the command returns an error, you may need to install the CLI.

Check if the IAM role has the required permissions: To enable Container Insights, the IAM role associated with your EC2 instances or ECS tasks must have the required permissions. You can check the permissions by going to the IAM console, finding the role, and reviewing the attached policies.

Verify that the CloudWatch agent is installed and running: The CloudWatch agent must be installed and running on your EC2 instances or ECS tasks to enable Container Insights. You can check the agent status by running the following command in your terminal: sudo systemctl status amazon-cloudwatch-agent. If the agent is not running, you may need to start it or reinstall it.

Check the CloudWatch agent configuration file: The CloudWatch agent configuration file must be properly configured to enable Container Insights. You can check the configuration file by running the following command in your terminal: sudo cat /opt/aws/amazon-cloudwatch-agent/etc/amazon-cloudwatch-agent.json. If the configuration file is missing or has errors, you may need to update it.

Verify that the CloudWatch logs group and stream exist: Container Insights requires a CloudWatch Logs group and stream to be created. You can check if the group and stream exist by going to the CloudWatch console and reviewing the logs.

If you have tried all of these troubleshooting tips and are still unable to enable Container Insights, you may want to contact AWS support for further assistance.