How to fix microsoft migration batch stuck at syncing, migrating from Google Workspace

Question

I'm trying to migrate a batch of users(just one test user to make sure it works), but its not going through correctly. It's currently stuck at syncing and its been half an hour, for a user with 3 test emails which are practically empty, I believe it's in a loop and its never going to finish so I want to fix it. While trying to fix it I wanted to check the status of the sync using this:

Get-MigrationBatch -Identity gmailBatch

And it showed

Identity   Status      Type  TotalCount                                                                                                       --------    ------        ----      ----------

gmailBatch Syncing Gmail 1

Answer 1

Hello,

First I would recommend to run the Get-Migration for all users in the batch as it can provide more details. For example:

Get-MigrationUser -ResultSize Unlimited -BatchId "<yourID>" | ft -AutoSize

In general, I would recommend to check the next tree of information of Microsoft articles in order to check prerequisites list, migration batch creation and completions, etc:

https://learn.microsoft.com/en-us/exchange/mailbox-migration/perform-g-suite-migration

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