Azure cognative services face API UK South server problem

Azurenut101 25 Reputation points
2023-05-04T16:04:04.29+00:00

All of our Face API connections started failing today (4th May 2023) and on further investgation we have found that any resources linked to the UK south region no longer work even if we create a new one

if we create a new resource linked to the North europe region it seems to work fine

the Azure staus monitor says that Face API is working ok on the UK south server but from our perspect its broken

Has anyone else experienced this issue and is there a way of resolving it ,

Thanks

Azure Face
Azure Face
An Azure service that provides artificial intelligence algorithms that detect, recognize, and analyze human faces in images.
152 questions
Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
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Accepted answer
  1. YutongTie-MSFT 46,981 Reputation points
    2023-05-05T01:03:18.48+00:00

    Hello @Azurenut101

    Thanks for reaching out to us again, product team just reverted some changes which they thought may result in your issue. Your issue should be resolved now, please try again and let us know how it works.

    Looking forward to your response and hope your issue has been resolved.

    Regards,

    Yutong

    -Please kindly accept the answer and vote 'Yes' if you feel helpful to support the community, thanks a lot.

    1 person found this answer helpful.

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