Windows Update Causing Laptop to Restart

Question

I have a Dell Laptop and when I install the latest updates my computer says something went wrong and it needs to restart. Then it does and this cycle keeps happening. I know it is an update because I restored it to before the update (3 times now) and each time the update installs the issue begins. I am trying not to install updates to avoid this, but it is auto downloading them and then next time I restart it is applying the updates. How can I either stop all updates or resolve this issue without getting a new laptop (this is not an option).

Answer 1

Hello there,

In Windows, search for and open View advanced system settings.

Click "Settings" in the Startup and Recovery section.

Remove the check mark next to Automatically restart under System Failure, then click "OK".

Restart the computer.

Corrupted system files are one of the possible reasons why this issue is happening. Try the below steps and see if they are helpful

Press F8 while booting your computer to access the System Recovery options.

Click Troubleshoot.

Select Command Prompt.

Enter the following commands below, then press Enter after each command:

chkdsk c: /f

bootrec /fixmbr

bootrec /fixboot

bootrec /rebuildbcd

bcdboot c:\windows /s c:

Hope this resolves your Query !!

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