Automatic cancellation of outlook appointments

Raja, Ramesh 0 Reputation points
2023-05-05T07:31:05.7033333+00:00

Hello,

we experience the problem that suddenly team meetings get cancelled from the past or future. The persons affected have all a delegate permission on some other mailboxes. The cancellation is send out as " Send from XX on behalf of YY".

Somehow this started by the time we are moving to Intue to manage our mobile devices. So we wondering if this is an Intune problem or some bug with accessing/sync with the outlook app?

It is not possible to reproduce the problem, as the event gets triggered randomly and without user interaction (at least the times it happens normally the persons don't work or haven't done anything with that appointment).

Would be great if somebody has a hint or experiences something similar.

Thanks!

Microsoft Exchange Online
Exchange Server
Exchange Server
A family of Microsoft client/server messaging and collaboration software.
1,075 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
2,959 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,177 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Kael Yao-MSFT 37,496 Reputation points Microsoft Vendor
    2023-05-08T02:02:50.2066667+00:00

    Hi @Raja, Ramesh,

    I am not very familiar with Intune while I have seen similar issues caused by native calendar apps in mobile.

    If you have enabled calendar synchronization with native calendar, please disable it and see if this issue will happen again.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.