Microsoft Lists enable text message notifications

Question

The field is greyed out and cannot be selected. What is needed to enable this?

Sorry for screenshot in norwegian.

Answer 1

Hi @AC,

Thanks for posting in the community.

This is the reason why Text Message Notification is not available:

If you are using SharePoint on-Prem, you can go to CA->System Settings-> E-Mail and Text Messages(SMS)-> Configure outgoing e-mail and SMS alerts.

 

1.Configure outgoing email:

• Install and configure the SMTP service
• set the application credential key on your servers(only if you using SharePoint Server 2019)
• Configure outgoing email for a farrm.

For more details, you can refer to the following link:

Configure outgoing email for a SharePoint Server farm - SharePoint Server | Microsoft Learn

2.Configure SMS Alert:

• Obtain the SMS Gateway by registering to any of the SMS gateway providers or Setup your own SMS Gateway.
• Import the root certificate of the service provider's Root certificate and create a trusted root authority.
• Configure Mobile account settings in SharePoint central Administration.(CA->System Settings-> E-Mail and Text Messages(SMS)-> Configure outgoing e-mail and SMS alerts.)
• Create Alerts/Use third-party applications to use the SMS alerts.

For more details, you can refer to the following link:

Integrating SMS Alert Configuration in SharePoint - SharePoint Diary

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link. 

If you are using SharePoint online, there is an App (add-in) available in SharePoint App Store: SMS for Office (Send SMS Via SharePoint List) ,but this is a paid app.

1)Navigate to the Site where you want to add Alerts, go to Site Contents->New ->App and search SMS for Office (Send SMS Via SharePoint List). If you do not find it, you can go to SharePoint store to find it. 

You can look at this link to create an SMS：
SMS For Office (SMS Via SharePoint List) | Get Started (timeparity.com)

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link. 

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".