Microsoft Graph - calendar: getSchedule not returning schedule for rooms

Question

Hello, we have an issue where rooms booked to an events, are not appearing in the getSchedule API call.

We have made a couple of rooms:

We want to schedule these rooms in an calendar, and view the occupied state in an API call. For the creation of the events, we use:
https://learn.microsoft.com/en-us/graph/api/calendar-post-events?view=graph-rest-1.0&tabs=http

/users/{id | userPrincipalName}/calendar/events (application permissions)

So we have an organizer and we want to book a room for an event.

We assign the room as the (resource) attendee and now we wish to check the schedule of the room. For that we use:
https://learn.microsoft.com/en-us/graph/api/calendar-getschedule?view=graph-rest-1.0&tabs=http

/users/{id|userPrincipalName}/calendar/getSchedule (application permissions)

When making a getSchedule call, we use organizer as the query param (for the user_id or upn):

The issue is, we don't see a newly created event for the room. Sometimes it will apper but most of the times, not.

Answer 1

Hi Susac, Karlo,

Thanks for reaching out. If the issue is intermittent, I would suggest opening a support ticket as this issue may require further investigation.

Thanks.