Share via

How do I enable mfa when software applications require access to email

Rich Kennedy 0 Reputation points
2023-05-05T16:46:13.98+00:00

We can not enable MFA on email accounts which are connected to software applications that send email. We turn off MFA and the account is at risk.

The application password method did not work in this case.

Looking for general guidelines before approaching the application vendor.

Azure Information Protection
Azure Information Protection

An Azure service that is used to control and help secure email, documents, and sensitive data that are shared outside the company.

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Andy David - MVP 160.3K Reputation points MVP Volunteer Moderator
    2023-05-05T17:06:26.1833333+00:00

    Using service accounts is not recommended as you know. The vendor should be using a service principal ( enterprise application) to access mailboxes, not an actual account.

    If that is not possible, then consider using a conditional access policy if you are licensed (Premium P1) and scope that user to only allow logons from trusted IPs ( whatever those IPs are)

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.