cliente de VPN se conecta con intermitencia

Question

cliente de VPN se conecta con intermitencia

Joel Mejia 0

El cliente de VPN se conecta a Azure pero luego se desconecta y el visor de eventos muestra error con Ras server error code 829

Patchfox 4,176 Reputation points

2023-05-06T17:35:56.42+00:00

Hi Joel Mejia, I want to help you with this question.

If I understand you right, you get the RAS error code 829 when you've already established a VPN connection.

Have you already read through the possible problems that could lead to the error code you received?

https://learn.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc773767%28v=ws.10%29?redirectedfrom=MSDN#error-829-error_link_failure

I tend to have a tunnel problem with the VPN.

Can you view the RAS logs?

Do you have split tunneling enabled? Maybe this is causing problems.

If the reply was helpful, please don’t forget to upvote or accept it as an answer, thank you.
Joel Mejia 0 Reputation points

2023-05-08T13:17:51.3833333+00:00

hi, i check the network interface on my computer but is ok. I check the internet is ok. so, i think the issue have been with azure vpn gateway service but i dont know how diagnostic the issue on azure portal. i think have split tunnel but other computer dont have the problem, is only one computer. thx
ChaitanyaNaykodi-MSFT 27,466 Reputation points Microsoft Employee Moderator

2023-05-23T21:23:13.0266667+00:00

@Joel Mejia

Based on my understanding,Azure VPN connection is successful but it disconnects and you are getting an RAS error code 829.

RAS error code is usually associated with the client configuration but if you wish to look at the diagnostic logs on Azure VPN side you can follow the documentation here to see if you are able to observe any errors.

Let us know if you have any additional questions. Thank you!

Your answer

Patchfox 4,176 Reputation points

2023-05-06T17:35:56.42+00:00

Hi Joel Mejia, I want to help you with this question.

If I understand you right, you get the RAS error code 829 when you've already established a VPN connection.

Have you already read through the possible problems that could lead to the error code you received?

https://learn.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc773767%28v=ws.10%29?redirectedfrom=MSDN#error-829-error_link_failure

I tend to have a tunnel problem with the VPN.

Can you view the RAS logs?

Do you have split tunneling enabled? Maybe this is causing problems.

If the reply was helpful, please don’t forget to upvote or accept it as an answer, thank you.
Joel Mejia 0 Reputation points

2023-05-08T13:17:51.3833333+00:00

hi, i check the network interface on my computer but is ok. I check the internet is ok. so, i think the issue have been with azure vpn gateway service but i dont know how diagnostic the issue on azure portal. i think have split tunnel but other computer dont have the problem, is only one computer. thx
ChaitanyaNaykodi-MSFT 27,466 Reputation points Microsoft Employee Moderator

2023-05-23T21:23:13.0266667+00:00

@Joel Mejia

Based on my understanding,Azure VPN connection is successful but it disconnects and you are getting an RAS error code 829.

RAS error code is usually associated with the client configuration but if you wish to look at the diagnostic logs on Azure VPN side you can follow the documentation here to see if you are able to observe any errors.

Let us know if you have any additional questions. Thank you!

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cliente de VPN se conecta con intermitencia

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