You may try alternatively by trying Windows Update driver. Look at the event viewer application error log to get the exact clue.
Bluetooth Driver Error Won't stop coming back.

Hanna
0
Reputation points
I have removed and reinstalled my bluetooth drivers so many times in the recent month or so that I am about to put a hole in it. Why does this keep corrupting? I never had this issue until the first time last month when it disappeared off my laptop. its a Dell with Inspiron drivers and windows 10. I have malware protection and the scans run clean every time and claim that I never had bluetooth until it's re-downloaded. Very frustrating and feels pointless to keep fixing if I didn't have games on here that need a controller!