New Mini PC Set Up

Question

So Ive bought a new Mini Pc.
No CD Drive
Im trying to use my Product Ket for Office to load it .
Says it doesn't recognise the Product Key.
How do I get to load my existing Office products on to my new PC?

Answer 1

@Phill Havard

> I’m trying to use my Product Key for Office to load it .

<< What’s the meaning of ‘load’? How did you install Office?

Is there any error message when your product key could not be recognized?
If yes, please screenshot to better help us understand the issue.

Could you please tell me what’s the version of Office?
You may go to one Office app >File>Account>About…

What’s the operating system of your mini PC?
Please check if your PC meets the System requirements for Microsoft 365 and Office.

Have you used the product key on Office product on other computer?
Please make sure you enter the product key correctly.
Some Office of non-subscription, such as Office 2019, Office 2016 they could only be installed on one PC.

I’m looking forward to your response.

Regards,
Erin

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